Frequently Asked Questions
Find answers to common questions about our jewelry and watches
Is your jewelry water-resistant?
Our jewelry is crafted using high-quality plating techniques. While durable, we recommend avoiding direct contact with water, perfumes, and lotions to maintain its long-term brilliance.
Do you offer a warranty on watches?
Yes, all Abbott Lyon watches come with a 2-year international warranty covering manufacturing defects from the date of purchase.
Can I personalize my items?
Absolutely. We specialize in bespoke personalization, including custom nameplates and engraved pendants. Please allow an additional 3-5 days for custom orders.
What materials do you use?
We use premium materials including 18k Gold plating, 925 Sterling Silver, and high-grade stainless steel for our luxury accessories.
How do I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's portal.
Do you offer gift wrapping?
Yes, every order arrives in our signature luxury Abbott Lyon packaging, making it ready for gifting immediately.