Returns & Exchanges
We want you to love your purchase. If you are not completely satisfied, you can return non-personalized items within 30 days of receipt.
1
Initiate Return
Visit our online returns portal and enter your order number and zip code to start the process.
2
Package Your Item
Place the item in its original luxury packaging and secure it in a mailing box.
3
Attach Label
Print your prepaid shipping label from the portal and attach it firmly to the outside of your package.
4
Drop Off
Hand your package to the designated carrier. You will receive an email once your refund has been processed.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing